To Southwest Airlines, and beyond! Obviously, there’s still some pretty groovy people in the world. For this particular story, his name is Jason, and he works for Southwest.
Hagen and his family had landed at Dallas Love Field and were already driving off in a rental car when they realized Hagen’s special buddy was left behind on the plane. By the time they noticed, the plane was already well on the way to its next destination. Eventually, the aircraft made it to Little Rock, where it was scheduled to terminate for the night. That’s where Jason, a Ramp Agent at LIT, noticed Hagen’s left-behind buddy.
Jason knew someone was missing their friend badly, so he began some investigating to discover who he belonged to. Soon, a name written on the bottom of the boot caught Jason’s eye: “Hagen.” After more digging, Jason learned there was only one “Hagen” who had traveled on that aircraft that day. Instantly, Jason came up with a plan…
A few days later, Hagen and his family received a special surprise in the mail. Not only was his buddy returned, but he arrived in a hand-decorated box. Complete with a letter describing his mission at Southwest Airlines, and pictures to boot.
“There’s definitely not enough good in this world, and for someone to take the time out of their day to do that for strangers means the world to us.” –Ashley, Hagen’s mom.